FAQ

  • How much do the Brainspace online courses cost? How long is my certification active?

    Analyst Certification Course - $600 (Only $100 until the end of 2020) Specialist Certification Course - $400 (Only $100 until the end of 2020) Admin Certification Course - $800 (Only $150 until the end of 2020) Sales Certification Course - $300 (Only $100 until the end of 2020) Your Brainspace certifications will be active for a period of 12 months (Sales Certification will be active for 24 months).

  • How long does it take to complete a certification course?

    Average time it takes to complete each course: Analyst Certification Course - 4 hours, Specialist Certification Course - 3 hours, Admin Certification Course - 5 hours, Sales Certification Course - 1 hour

  • Who do I contact if I have questions regarding a course, discounts, refunds, or technical issues?

    Please click on the Support link in the top navigation and complete the form. A member of the Brainspace Training Support Team will respond as soon as possible. You can also email us at trainingsupport@brainspace.com.

  • How do I get re-certified?

    Please email us at trainingsupport@brainspace.com when your certification is close to expiring or if you have an expired certification. We will enroll you in the appropriate online recertification course. The recertification process is FREE and only take a few hours to complete. You are not required to take an exam.

  • Can I retake the exam if I do not pass the first time?

    Each certification course permits you at least one additional retake of the exam. However, you must wait 24 hours from the last time you took the exam before you can begin retaking the exam.

  • How long will I have access to the course?

    You will have online access to the course for 90 days from the date of purchase regardless of whether you pass or fail the exam.